Contact

Tell us about your project

• CONTACT ADDRESS

  Building D, Pingqian Industrial Park,
  Chang'an Town, Dongguan, China.

• LET'S TALK

  Phone:
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• EMAIL US

  
  

• WORKING HOURS

  Mon to Sat – 9 AM to 6 PM
  (GMT+8)

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Frequently Asked Questions

How can I get a quote?

Simply upload you 3D CAD model to us. We have a strict policy within our factory that no photographs are ever allowed of a customer's product without express permission. Ultimately we rely on our reputation of working with hundreds of thousands of unique designs over many years and never allowing any proprietary information to be disclosed to a third party.

Can I order just one piece?

Yes, of course you can, there is no minimum quantity with Kesu Hardware, we will recommend you with the most suitable and effective manufacturing solutions based on your quantities.

How long does a quotation take?

In most cases, we respond within a couple of hours after receiving an RFQ for rapid prototyping project. The quotation will be offered within one working day. If the quote is delayed, we will notify you as soon as possible.

How quickly can I get my parts?

Quality parts can be made in as little as two weeks if you provide us with complete 2D and 3D CAD models. More complex parts requiring or other special features will take longer. Request a quote to get more accurate lead times based on your project.

How long does the shipping time take?

Generally, for European countries 3-4 working days, for North American countries 4-5 working days, for Australia 3-4 working days, for South American countries 5-7 working days, for Mideast Asia countries and North African Countries 5-7 working days. For Japan, 1-3 working days. Usually, Japanese customer will get the parcel tomorrow, if we ship today.

How can I pay Kesu Rapid?

We accept bank to bank wire transfer. We have accounts in Hong Kong and Dongguan, China.

How does Kesu Rapid ensure the quality of my parts?

Once your order is confirmed, we will perform a full Design for Manufacturing (DFM) review to point out any issues that our engineers feel may affect the quality of your parts.

• All incoming materials are inspected and verified with a suite of testing equipment.
• Final inspection reports before shipment.
• We have the ability to share inspection data with you in real-time so we can work together to address any quality issues you may have during production.